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The new problem is solved since the athlete were able to withdraw his currency. The player of Romania has been questioned to add proof earnings. The ball player out of Germany is actually experience troubles due to starting numerous accounts. The player affirmed your withdrawal try effectively processed and you may received. The player away from Germany offered wrong personal information, that he confirmed. I declined so it criticism while the gambling enterprise truly confiscated the newest player’s profits.

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The fresh problem try resolved since the pro had verified. The player of Germany got knowledgeable a problem where the woman deposit had been debited yet not paid to the woman Vulkan Las vegas gambling enterprise membership. Even with the girl perform to respond to the issue to your casino’s support, they’d started unable to discover the newest put. Immediately after she submitted the girl complaint to help you you and you can offered the mandatory purchase details, the problem is actually ultimately fixed along with her put try successfully paid. The brand new problem was then noted because the ‘resolved’ in our program. The ball player from Germany was waiting while the June step 1 to possess a payment from 800 euros and one payout away from Summer 13.

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It’s better yet if you down load all of our cellular application, and this merely demands a-one-go out log in to keep your membership at your fingertips. You will find several most other bonuses, while there is it tournament area in which you take part to casino Unibet no deposit bonus earn as much as 10,000EUR/USD. I would like to ask Vulkan.bet Casino agencies to the which problem so you can help us with resolving the problem. Many thanks quite definitely, Michele, to possess bringing all of the necessary information. I’m able to today transfer the ailment back at my colleague Martin which would be at your assistance.

• The gamer wanted to intimate the brand new complaint after getting his put straight back.
• Unfortuitously, the ball player averted answering, therefore we don’t understand if the thing try resolved or not.
• Vulkan Las vegas enforces detachment criteria to your protection of the pages.
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• The ball player got confirmed bill away from their earnings, fixing the issue.

Player’s withdrawal put off despite KYC completion.

The gamer refused to make sure their account to withdraw. The newest criticism is solved because the player done the brand new confirmation and withdrawn his equilibrium. The newest gambling establishment proved to be quite beneficial plus the misunderstanding is well handled. The gamer away from Romania is actually feeling problems withdrawing their earnings owed to help you ongoing a lot more confirmation. The newest player’s detachment is defer to possess not familiar reasoning. The gamer is unable to withdraw his money owed lingering confirmation.

Thus, we’d so you can refute the brand new problem due to shortage of correspondence on the player’s front side. The player out of Germany got claimed a couple Texas holdem online game from the Vulkan Las vegas along with expected a payout away from €6400. Yet not, the fresh gambling establishment got cancelled the newest winnings, saying a system mistake regarding the video game, and had implicated the ball player of exploiting the system mistake. The fresh casino got provided proof the system mistake and you can a statement in the online game merchant verifying the fresh mistake.

The player from Brazil is actually experience difficulties withdrawing No deposit bonus earnings due to lingering account confirmation. Local casino provided united states having associated evidence one player got several account. Vulkan Vegas gambling enterprise is actually a well customized internet casino with a few high graphics, however, there’s most of a style right here.

The brand new player’s winnings was nullified.

The new local casino questioned evidence of network use and you may SIM credit possession. After verification, the ball player’s account are unlocked, as well as the topic is solved. The player of Mexico questioned a detachment, but his account is prohibited. The gamer has generated multiple account and you can said bonuses with one another ones, therefore we refused that it criticism. The player out of Guatemala is actually experience problems withdrawing his financing owed so you can restricted supply of commission tips. Even though i assumed the thing could have been fixed, rather than confirmation in the player, we were obligated to reject it complaint.

The ball player out of Bavaria got a challenge placing currency to your Vulkan Las vegas, reporting one to €31 are missing in spite of the local casino claiming the funds got credited. The challenge is actually solved in the event the gambling establishment paid the fresh €29 to your player’s membership immediately after numerous communications regarding the exchange. The gamer confirmed the condition had been repaired, leading to the brand new criticism are marked since the resolved by Issues Group.